“I live in Japan and needed a loan for a property in NSW. I had friends who used Sterling Mortgages as their mortgage broker, and told me that they provided prompt professional service. The vendor needed a quick sale, and since my documents needed to be sent to and from Japan, I could not afford any time wasted by having incomplete documentation sent. The team at Sterling were fantastic. They coached me through the entire process from what I needed to send them to providing usually same day replies to my queries and e-mails. The finance was the easiest part of the buying experience. Sterling even went the extra mile chasing up solicitors and getting information from the real estate agent to ensure my sale went smoothly right till it settled. Nothing was to difficult for them even though I live in Japan. I have already recommended them to a number of my friends and colleagues”.
Alan
Tokyo, Japan
Thankyou so much for helping me purchase my first home. It is difficult for me to adequately express how grateful I am. I cannot believe how easy it was. You were so prompt, efficient, helpful, professional and knowledgeable. I can’t wait to use your services again in the near future. I have recommended you to all of my friends.
Kind Regards
Laura, Slacks Creek
“With no deposit, one income and while simultaneously running a small business we felt like we would never find a home loan solution that suited our needs. After being dismissed almost immediately by the banks it was recommended by a friend that we speak with the girls from Sterling Mortgage Services. We instantly felt reassured of our decision to use Sterling when we were greeted by the professional approach and high level of personalised customer service Danni and Sonnee delivered. We met with them in the comfort of our own lounge room at a time that suited us and openly discussed our options and the best way to approach the biggest purchase of our lives.
Sterling guided us through each step of the way and provided that extra bit of assurance as settlement date grew nearer. They were able to use their market leverage to access options we couldn’t have on our own and ensured the back and forth between the bank and ourselves was minimised. Nothing was too much trouble.
The end result was fantastic we are now in our first home and when compared to others, in similar situations, we have fared very well indeed and I believe this is due in no small part to Sterling’s efforts. Big thanks to you all – we will be in touch when it comes time to look at investment options”.
Ben, Rochedale |